Delivery Information

• Standard UK Delivery – £4.95
  Delivered in 2–4 working days via Royal Mail or a trusted courier. Free on orders over £75.
• Click & Collect – FREE
  Local to our store? Choose ‘Click & Collect’ at checkout and we’ll let you know when it’s ready to pick up.

Delivery Notes

• We dispatch orders Monday to Friday (excluding Bank Holidays).
• Orders placed after 1pm will be processed the next working day.
• Occasionally, delivery may take a little longer during peak times – but we’ll always do our best to keep you updated.

Returns & Exchanges

We want you to be completely happy with your purchase. If something’s not quite right, you’ve got 30 days to return it.

How to Return an Item:

1. Repackage your item (unworn, unused, and in original condition).
2. Pop your order number inside the parcel.
3. Send it back to:
   Nags Essentials Returns
   Unit 19
   Horsley Fields
   King’s Lynn
   Norfolk
   PE30 5DD

We recommend using a tracked service for peace of mind, as we can’t be held responsible for items lost in transit.